CAUAYAN Mayor John Rey Tabujara has vowed action against one of the social media administrators assigned in the Municipal Health Office (MHO) who allegedly made rude remarks to an inquiring individual via Facebook Messenger.
In an almost three-minute long video posted on social media Tuesday, September 15, Tabujara apologized not only to the involved client, but also to all residents of Bacolod City.
Tabujara admitted that the social media administrator did reply back in a "discriminating manner" to one of their clients.
He said the involved admin was "tired" at the time of the incident, although he pointed out the admin's explanation is still unacceptable.
"Rest assured today, we will take action over this complaint," Tabujara said.
The town mayor also reached out to the family of the involved client in order to make sure that the incident will not happen again.
Tabujara said he is scheduled to meet with officials of the MHO to discuss the issue.
In a social media post, Enkei James Perono Salvacion bared a screenshot showing the local health office supposedly dissing a resident who asked where he could get a special pass to travel back and forth between Cauayan and Bacolod City.
The Cauayan MHO already issued a statement apologizing for the unprofessional handling of the query.
"We apologize sincerely to the public, and will take action on the mistake done," the post stated.
