A PROMINENT coffee shop is under fire for its response to backlash over a controversial viral post.
Instead of issuing a formal apology to address the issue, the establishment released a statement that many netizens perceived as gaslighting the situation.
Adding fuel to the fire, some users reported being unable to see the original post or access the coffee shop’s page, while others claimed they were blocked from commenting.
Is this how the brand chooses to handle criticism—by ignoring the concerns and scrubbing the page of negative feedback?
